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Case Studies

Case Studies

Real results from real implementations.

Law Firm, Document Intelligence & Workflow Automation

The firm handled large volumes of contracts and case documents, relying heavily on manual review, data entry, and cross-referencing. This led to long turnaround times, inconsistent analysis, and high operational costs.

We designed an AI-powered workflow that:

  • Automatically ingests and classifies legal documents
  • Extracts key clauses, entities, and deadlines
  • Generates structured summaries for internal review
  • Feeds insights directly into the firm's case management system
  • Up to 70% reduction in document review time
  • Improved consistency and accuracy across cases
  • Lawyers focused on legal reasoning instead of manual processing

Fintech (Payments), Operational Automation & Reconciliation

A payments-focused fintech processed high volumes of transactions across multiple providers. Reconciliation, reporting, and exception handling were largely manual, creating bottlenecks and operational risk.

We designed an AI-powered workflow that:

  • Automate transaction reconciliation across data sources
  • Detect anomalies and mismatches in real time
  • Generate daily and monthly operational reports
  • Support operations teams with an internal AI assistant
  • Significant reduction in manual reconciliation work
  • Faster issue detection and resolution
  • More reliable reporting for finance and compliance teams

Self-Storage Operator, Estate Visibility & Incident Control

The operator ran unstaffed centres across several countries. Incident data already existed in a maintenance platform, supplier portals and spreadsheets, and was fully traceable, but nobody could see it in one place. A failed door after hours meant either paying for a guard or leaving units exposed, and a lift out of service meant customers could not move their boxes.

We designed an AI-powered workflow that:

  • Connected the maintenance platform, supplier portals and spreadsheets into one normalised base
  • Defined the KPIs per asset with the operations team: door availability, lift uptime, repair time
  • Surfaced only the incidents past threshold, each one routed to a named owner
  • Added automated monthly reporting and a chatbot for questions like which centres have sat open over 48 hours
  • Every centre visible on one panel instead of tickets scattered across systems
  • Repeat faults on the same asset caught early enough to challenge the maintenance contract
  • SLA breaches surfaced the day they happen rather than at month end